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EXCEPTIONAL
“Dr. Jones was excellent and I felt I was in good hands for my cataract surgery. I will use him again for my next eye surgery. The nurses were all great at making me feel so special with their tender care and warm blanket!!!” –Anonymous, Everett WA, 8-20-2008
“The excellent care and skill I received from the staff is only surpassed by the skill and care of Dr. Lueth.”
- Virginia Martinis, Everett WA, 1-29-2008
“My surgery experience was excellent at all levels of staff. Thank you!!” –Duane W., Arlington WA, 4-30-2008
“I’m so glad I was referred to Dr. Lueth. I came all of the way from Missouri and it was well worth it. Thank you for being so understanding, professional, and [for] providing me with the best service. I’m also grateful for his assistants, they handle my needs with kid gloves. I will refer all my friends. It has only been 24 hours and I feel great. Because of you, I feel confident that my future will be brighter. – Rosanne Y, Lee’s Summit MO, 5-22-2008
“Dr. Lueth performed a miracle on my eyesight restoration. I will be eternally grateful. It was a wonderful experience and I highly recommend it to anyone. The staff members were absolutely wonderful. They were very caring and cautious in making me as comfortable as possible. A million thanks!” –Gerald N., Everett WA, 7-1-08
“Every one on the staff does a terrific job, way above excellent, above any expectations. I would recommend your services to anyone. Everyone I talked to says you are the greatest. What else can I say?” – Joan B., Mill Creek, 10-9-2008
“All staff members were professional, helpful, and reassuring. The only names I can remember were, I think, Donna and Chris. I have already told a friend about the high standard of care at your facility and the skill of Dr. Jones.”– Mary T., Everett WA, 11-12-08
“The entire staff especially in the recovery [area] were outstanding, the doctor (who the patients refer to as “Dr. D”) – the only words I can come up with are (again) outstanding. How lucky you are to have them!” – William J., Camano Island WA, 11-17-08
CARING
“Wow! I was given the greatest of care by each staff member at each step of the procedure. Each had a job to do and did it well while making sure I was comfortable and knowledgeable. I was so very impressed from beginning to end!” – Linda A., Marysville 5-19-2008
“The nursing staff was pleasant, thoughtful, and skillful. The anesthesiologist was skillful and knowledgeable of my special needs. I appreciate Dr. Jones’ skill and pleasantness and I am expecting good results.” - Margaret R, Lynnwood WA, 2/27/08
“[The] surgery nursing staff are extremely caring and do everything possible to see that you are comfortable. The entire staff seems to work well together and make a ‘great team’. I have appreciated the concern and excellent care provided by Dr. Lueth.” - Judy S., Marysville WA, 1-29-2008
“The entire staff (doctors to nurses) were extremely considerate and caring. My comfort and well-being was of their utmost concern. Professionalism and sensitivity were the hallmarks always on display.” – Anonymous, Everett WA, 5-20-2008
“Your nurses and doctors are top notch. They were all very helpful, caring, and concerned about me. They went out of their way to make me as comfortable as possible.” –Danny B., Everett WA, 7-8-08
“I had my right eye (cataract) surgery in June. I received excellent care both at the clinic and in the surgery center. Without exception, all the staff was pleasant, professional, competent, and caring. I would not go anywhere else.” –Ardelle B., Everett WA, 8-4-2008
STRESS-FREE EXPERIENCE
“I love the warm blankets and hand warmers. The explanations and instructions were easy to understand. The nurses and technicians seemed like good team members.” -Nancy B, Everett WA, 2-4-2008
“The overall experience was stress-free. I appreciate the comforting, positive words from the doctor during the procedure. All the ladies I met before, after, and during were all very personable and knowledgeable. Thank you for my new eyeballs!” - Zoe P., Seattle WA, 1-16-2008
“Thank you for your patience and understanding. You put me thoroughly at ease.” –Darlene B., Everett WA, 5-5-2008
“All the staff are extremely courteous, helpful, patient—with a sense of humor to take away some of the stress. I loved the rice bags and hot towels—felt like being in a spa.”- Carol M., Bothell WA, 10-29-08
WELL INFORMED
“Everyone that we encountered treated us with respect and warmth. Everyone seemed to know their jobs well and made me feel comfortable, well-informed, and safe. I believe that in having my surgeries done at Physician’s Eye Surgery Center, I received the very best care available. I will happily recommend you to anyone. Thank you!!!” - Joan H., Coupeville WA, 1-15-2008
FRIENDLY AND EFFICIENT
“All staff I encountered were helpful and pleasant---and very informative of my procedure. I appreciate all of them.” –Patricia F., Everett WA, 2-4-2008
"Now I can see without my glasses! I would like to thank Dr. Lueth and his surgical staff, especially Billi, Malinda, Michelle, and Sonja for the excellent and friendly treatment I received! I have the greatest admiration for their ability to combine efficiency and kindness!" -Joachim E., Bothell WA, 1-8-2008
“I am a past patient of the clinic, who always has good service. Today was a pleasant experience with the help of all the staff – from the front desk to the nurse who saw me to my car.” –James G., Everett WA, 5-7-2008
“Everyone in the Surgery Center was courteous, friendly, and very helpful. Their work was very professional. I had good care.” –Helen L., Everett WA, 5-6-2008
“I had surgery three months ago and on my other eye on 7-9-08. Both times, it was very professional and everyone was very nice, from the receptionist to the doctors.” –Anonymous, Lake Stevens, 7-9-08.
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